Warranty Information

Last Updated: May 2026

Thank you for shopping at POOLAIDE.shop. At POOL AIDE LLC, we are committed to providing quality products and customer satisfaction.

This Warranty Information explains the warranty coverage and limitations applicable to products purchased from our website.

1. Limited Warranty Coverage

POOL AIDE LLC provides a limited warranty covering manufacturing defects and workmanship issues under normal use conditions.

If a product is found to be defective due to manufacturing faults, we may:

  • Replace the item
  • Repair the item
  • Offer a refund or store credit at our discretion

2. Warranty Period

The standard warranty period is 30 days from the delivery date, unless otherwise specified on the product page.

Warranty coverage begins on the date the order is marked as delivered.

3. What Is Covered

The warranty may cover:

  • Manufacturing defects
  • Faulty materials
  • Product malfunctions under normal intended use

4. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse or abuse
  • Accidental damage
  • Improper installation or maintenance
  • Normal wear and tear
  • Cosmetic damage after use
  • Damage caused by unauthorized modifications
  • Products damaged by water, fire, or external conditions unless specifically stated

5. Warranty Claim Process

To submit a warranty claim, please contact us with:

  • Your order number
  • Description of the issue
  • Photos or videos showing the defect
  • Proof of purchase

Send warranty requests to:
contact@POOLAIDE.shop

6. Warranty Evaluation

Once we receive your claim, our team will review the information provided.

POOL AIDE LLC reserves the right to:

  • Request additional evidence
  • Deny claims that do not meet warranty conditions
  • Determine whether replacement, repair, or refund is appropriate

7. Return Shipping for Warranty Claims

Customers may be responsible for return shipping costs unless otherwise required by law or approved by our support team.

8. Limitation of Liability

POOL AIDE LLC shall not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products.

Warranty coverage is limited to the original purchase value of the product.

9. Contact Information

If you have any questions regarding warranty coverage or claims, please contact us:

POOL AIDE LLC
19182 Green Grove Ct
Loxahatchee, FL 33470
United States

Email: contact@POOLAIDE.shop
Phone: +1 228-556-4534
Website: POOLAIDE.shop