Billing Policy

Last Updated: May 2026

Thank you for shopping at POOLAIDE.shop. This Billing Policy explains the payment terms and billing procedures of POOL AIDE LLC.

1. Accepted Payment Methods

We accept secure payments through approved payment providers available at checkout, including major:

  • Credit cards
  • Debit cards
  • Online payment services

Available payment methods may vary depending on your location.

2. Payment Authorization

By placing an order, you confirm that:

  • You are authorized to use the selected payment method
  • The billing information provided is accurate and complete
  • You authorize POOL AIDE LLC to charge the total order amount, including applicable taxes and shipping fees

3. Currency

All prices on our website are displayed in USD (United States Dollar) unless otherwise stated.

Your bank or payment provider may apply additional conversion or international transaction fees.

4. Order Confirmation

After successful payment, you will receive an order confirmation email containing:

  • Order number
  • Purchased items
  • Billing details
  • Shipping information

If you do not receive a confirmation email, please contact us.

5. Failed or Declined Payments

Orders may be automatically canceled if:

  • Payment is declined
  • Billing information is incorrect
  • Fraud prevention systems flag the transaction
  • Payment cannot be verified

Please contact your bank or payment provider if your payment is declined.

6. Fraud Prevention

To protect customers and prevent unauthorized transactions, we reserve the right to:

  • Request additional verification
  • Hold or cancel suspicious orders
  • Refuse transactions flagged as high-risk

7. Taxes

Applicable sales taxes may be added at checkout depending on your shipping location and local regulations.

Customers are responsible for any customs duties or import taxes for international orders.

8. Chargebacks

Customers are encouraged to contact our support team before initiating a chargeback or payment dispute.

Fraudulent or abusive chargebacks may result in:

  • Order cancellation
  • Account restrictions
  • Refusal of future service

9. Billing Information Accuracy

Customers are responsible for providing accurate billing and payment information.

POOL AIDE LLC is not responsible for delays or failed orders caused by incorrect billing details.

10. Contact Information

If you have any questions regarding billing or payments, please contact us:

POOL AIDE LLC
19182 Green Grove Ct
Loxahatchee, FL 33470
United States

Email: contact@POOLAIDE.shop
Phone: +1 228-556-4534